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Wednesday, December 11th, 2024

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Upgrading from 7 plus to apple 15

I cannot make or receive a call on my new phone

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Official Employee

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1.9K Messages

8 months ago

Hey there, @user_10hbvb! Thanks for reaching out to us regarding your mobile questions. Since Xfinity Mobile support is somewhat limited for our Digital Care Team via social media, we ask that you reach directly out (by call or text) to our Xfinity Mobile Sales and Service team at 1-888-936-4968 for further assistance with your mobile device. You may also use our secure online chat where an Xfinity Mobile expert is available 24/7! Please let us know if you have any trouble reaching them, and I hope this helps :) That team is wonderful to work with since they are experts in everything mobile, and I am confident we can get you the help you need. Thank you for taking the time to reach out.

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