U

Saturday, December 9th, 2023 2:30 PM

Closed

Upgrade

Been customer for 20 plus years 

need to upgrade phone 

why do you not give existing customers deals and discounts?

shouldnt retention be a top priority 

Official Employee

 • 

3.2K Messages

1 year ago

Thank you for reaching out @user_yf1e71 Are you looking for a new cell phone with Xfinity Mobile? Have you checked out our rewards program to see if you have any rewards for discounts on phones? Just download our Xfinity app to join and browse your rewards. https://www.xfinity.com/rewards 

 

I also suggest visiting our Xfinity Mobile page https://www.xfinity.com/mobile/?CMP=KNC-43700053516094314-GOOGLE-682943585668-c-xfinity%20phone-e-RMKT_XMEC_XM_Xfinity+Phone+Test_BR_Exact_West&gad_source=1&gclid=CjwKCAiAvdCrBhBREiwAX6-6UnCE-uPO6pQD7n0CVJ_Q9Vc9uht8VxXUnNC6_SqYxhH7mk60Qxy5WhoCldcQAvD_BwE&gclsrc=aw.ds and check out the current deals there as well on a new phone. 

 

You can reach out to our Xfinity Mobile team with the options below. 

 

Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: xfinity.com/xfinityassistant/?channel=xMobile

forum icon

New to the Community?

Start Here