MRSSCOTT1's profile

New Poster

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2 Messages

Fri, Jan 1, 2021 11:00 AM

Upgrade

I want to upgrade to 200 plus channels

Responses

ComcastMichele

Official Employee

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341 Messages

4 m ago

@MRSSCOTT1 Welcome to our forums. Thanks so much for taking the time to reach out to us regarding upgrading your tv programming package. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your home and we want to do all that we can to assist. We always have offers and options, available for our current customers I would love to get you set up with an account review. Can you please reach out through private message with your first and last name, name on the account if different, and service address? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: https://comca.st/3buUnGp

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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