Fri, Dec 4, 2020 8:00 AM
6 m ago
Hi, @Moms_3974! Thank you so much for patiently waiting for a response and for your time spent in reaching out to Comcast over forums for help with upgrading to the new X1 4K DVR! You have reached the right place for help! I see that you have already sent us a private message. We will continue with assisting you from there! Chat with you soon!