rpowell460's profile

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1 Message

Saturday, December 26th, 2020 1:00 PM

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Upgrade to Unlimited data

I have my own equipment and I see on the xfinity site that I can upgrade to unlimited data for $30/month, but the link is broken. Is there a customer service rep that can add this to my plan?

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Expert

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31.9K Messages

5 years ago

@rpowell460 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

Gold Problem Solver

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3.4K Messages

5 years ago

Hello, @rpowell460! Welcome to the Xfinity Forums.

I'm sorry to hear you are having trouble adding unlimited using our site, but I am really glad you reached out to us here for help! We would be more than happy to work with you to get it added. Please send me a private message with your first and last name, as well as your service address so I can assist. 

 

 To send a private message, click my name "ComcastTambrey", then click "send a message".

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