Visitor

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1 Message

Friday, January 30th, 2026 4:42 AM

Upgrade to newest modem

Would it be possible to upgrade my XB7 modem to the newest XB8 or XB10 modem? I would benefit from the 6hz band for faster wifi speeds. I use Eero Pro 6E wifi extenders. Shipping would be great. Thanks!

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Expert

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115.7K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.5K Messages

2 hours ago

@user_dv89oq Hello, I would be more than happy to review your account to make sure your services are eligible for an XB10. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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