NelsonBP's profile

New Poster

 • 

2 Messages

Thursday, March 2nd, 2023 10:41 PM

Closed

Upgrade Phone Plan

I want to upgrade from unlimited to unlimited premium. Howver every time I click the upgrade button it says "There’s already a pending change on this account" but no changes have been made prior to this. It wont let me chat with a live agent but I want this plan change to go through today.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Accepted Solution

Problem Solver

 • 

322 Messages

2 years ago

@NelsonBP  Hi there, our Xfinity Mobile support via social is currently limited, and we only have access to help with general questions about pricing, service offers, and basic troubleshooting available on https://comca.st/3S4CZdx. You can reach out to Xfinity Mobile by SMS Text Message: 1 (888) 936-4968 or

Chat: https://comca.st/3BfUukm

forum icon

New to the Community?

Start Here