Hello, @user_ume4jd thank you for reaching out over Xfinity Forums. I'd like to help check on the status of your order, and would like to gather some additional information to better assist.
- What is the upgrade order for? - Was the order placed online, at a store, with an agent?
XfinityJustinC
Official Employee
•
2K Messages
4 hours ago
Hello, @user_ume4jd thank you for reaching out over Xfinity Forums. I'd like to help check on the status of your order, and would like to gather some additional information to better assist.
- What is the upgrade order for?
- Was the order placed online, at a store, with an agent?
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