cms1528's profile

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2 Messages

Friday, December 27th, 2024 4:39 PM

Upgrade modem

Can I upgrade my modem from the XP six to the XP eight

Official Employee

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2K Messages

4 months ago

@cms1528

 

 Great question, are Xfinity modems https://www.xfinity.com/support/articles/broadband-gateways-userguides support different speeds so depending on the speed plan you have will warrant the modem you have or should have.

 

Our XB7 and XB8 modems are reserved for our customers who have over 1000 mbps of internet download speed.

 

If you have 1000 mbps or more you can upgrade your modem for free by simply going into one of our local Xfinity stores https://www.xfinity.com/local/store-offers 

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