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Upgrade internet plan (device option)
I’m currently on the 150mbps internet plan and got a XB6 model xfi gateway from that plan. I want to upgrade to the 300mbps plan, but I’m not sure which option to choose for the device section, “add on xfinity gateway or use own equipment”.
EG
Expert
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110.2K Messages
5 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDena
Official Employee
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3.2K Messages
5 months ago
@user_3e4tmq great question. If you want to continue to use the Gateway from Xfinity you would choose the Xfinity Gateway unless you want to buy your own modem. Are you currently logged into your account while processing the order?
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