keysandmore's profile

Visitor

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1 Message

Friday, October 13th, 2023 10:56 AM

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Upgrade Equipment

I received an email telling me my equipment needed to be upgraded. I supplied the requested information but have heard nothing since then.

Administrator

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4.2K Messages

2 years ago

Hey, @keysandmore! Thanks for reaching out to us on the forums! I apologize to hear that you have not received any further follow up to your equipment upgrade! We can certainly look into this for you! Can you please click the Direct Message icon at the top right of the page, click on the pen and pad icon, enter Xfinity Support in the "To" section of the chat, and provide us with your first/last name and full address so we may further assist you?

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