imler4054's profile

New Poster

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1 Message

Mon, Dec 21, 2020 11:00 AM

UPgrade equipment submit error

I have been trying for days to submit the upgrade equipment request through the email and website. every time I hit submit it gives me and oops something went wrong please try and reload the page. this just continues even when you reload the page over and over it will not submit.

Responses

New Poster

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2 Messages

6 m ago

I am having the same issue.

Official Employee

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330 Messages

6 m ago

Hi, imler4054, I'm sorry it took some time to reply but I hope all is well. I will be happy to help you upgrade your equipment. I'm sorry about the trouble. If you can click on my username and select the send message option to send a private message this would be perfect! Just include your name, account number and service address 🙂 

Official Employee

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201 Messages

6 m ago

Hey there! Sorry for the delay here and to hear that you are also receiving an error; please click on my handle (ComcastGina) and send a private message with your name and service address, and any other pertinent details so we can help! 

New Poster

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1 Message

5 m ago

I am currently having the same problem. Can someone help me resolve it?

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