Visitor
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1 Message
Upgrade DVR box
Hello,
I have a fairly old DVR box: PX013ANM. I'd like to upgrade to the newest box, which I believe is a XG1v4.
I have a retail store near me, so I can bring my old box in if I can confirm the newer box is available.
Thanks,
Stephani
XfinityAldrik
Official Employee
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2.5K Messages
2 days ago
Thank you for reaching out to us @user_fm0hjp! Our team can certainly check if the retail store near you has an XG1v4 in stock. Could you please send our team a direct message with your full name and full address? To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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