Hello user_nzy7j6, thank you for reaching out here in our Xfinity Community forum. We appreciate your time, and I will be happy to assist you. Without giving any personal information, may I ask what info you want to update?
You should be able to do that using the Xfinity app, or after logging in at xfinity.com. Have you tried those steps?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityJeffB
Official Employee
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750 Messages
11 hours ago
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user_nzy7j6
Visitor
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4 Messages
11 hours ago
Yes ive tried maybe im doing something wrong
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