Visitor

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4 Messages

09/29/2026 8:13 PM

Update

Im trying to update my info

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Official Employee

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750 Messages

11 hours ago

 

Hello user_nzy7j6, thank you for reaching out here in our Xfinity Community forum. We appreciate your time, and I will be happy to assist you. Without giving any personal information, may I ask what info you want to update?

 

Visitor

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4 Messages

Update my phone number 

Official Employee

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750 Messages

You should be able to do that using the Xfinity app, or after logging in at xfinity.com. Have you tried those steps?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Visitor

 • 

4 Messages

11 hours ago

Yes ive tried maybe im doing something wrong 

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