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Sunday, October 13th, 2024 12:05 AM

Update payment info

Need live support app not working for me 

Official Employee

 • 

1.6K Messages

6 days ago

Thank you for reaching out to us @user_qjbser! Are you receiving an error message when trying to update your payment information? Are you able to update your payment information online?

3 Messages

I have called customer service you app and site unfortunately dosnt work as intended , thank you

3 Messages

Actually calling did nothing to help just sends me back to sign in which again I can't because billing is closed apperantly 

Official Employee

 • 

1.6K Messages

I appreciate you for trying both the site and our app @user_qjbser! Are you able to send a screenshot of the error message you see when trying to update your payment information?

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