user_02854b Thank you for taking the time to reach out to us here on our Xfinity Forums. I'd be happy to check on the status of your ticket. Please send us a DM to Xfinity Support with your full name and address to get started.
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user_02854b
Visitor
•
2 Messages
5 hours ago
@Xfinity Support
Can I get an update on [Edited: Personal Information]
(edited)
0
0
XfinityBillie
Official Employee
•
3.7K Messages
5 hours ago
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0