Visitor
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1 Message
Update legal name
I need to update my last name from Metz to Evans. My account number is [Edited: "Personal Information"]
Visitor
•
1 Message
I need to update my last name from Metz to Evans. My account number is [Edited: "Personal Information"]
XfinityCarolyn
Official Employee
•
282 Messages
16 hours ago
@user_tlofne Thanks for reaching out to us about your name change. I would be more than happy to assist you. To help further, I need to access and verify your account. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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