Visitor

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1 Message

Saturday, July 26th, 2025 3:58 PM

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Up grade box XG2v2P

Hi,  I recently bought a 2025 Lg 50"TV.  Do I need to upgrade box XG2v2P to a newer one, if Comcast has one? 

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Expert

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117.2K Messages

9 months ago

The concern is not "Home Networking" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1K Messages

9 months ago

Thanks for getting this moved over EG, and hey there user_ajjw1s. Congrats on the new TV! Always a super exciting purchase for sure 🙌 The XG2 v2 still serves as a feasible primary TV Box for our non-DVR customers but is not the newest model available. Our latest models include the Xi5 and Xi6, which were added to the X1 equipment lineup as of July 1. Should you like to get your current box swapped out for something newer, we can help get one shipped out to you, or you can always stop by your local Xfinity office to scoop one in person 👍

For our Xfinity retail locations and hours, visit xfinity.com/local/store-offers.

 

Expert

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117.2K Messages

9 months ago

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