Visitor
•
1 Message
Unwanted service added
I've been trying to get this take care of for 2 days, a service have been added to my account I never asked for and my bill has gone way up. I need help please 🙏
Visitor
•
1 Message
I've been trying to get this take care of for 2 days, a service have been added to my account I never asked for and my bill has gone way up. I need help please 🙏
XfinityJoe
Official Employee
•
800 Messages
1 day ago
Hi there @user_tesxfy we would be happy to review your account with you and assist with any changes. Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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