Unused Prepaid Card Expired

Hello,

I have a prepaid card that is both unused, and not activated. However, it is beyond its expiration date.

I was wondering if a new card could be issued?

Thanks.

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XfinityQue

Official Employee

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677 Messages

11 days ago

user_g0izti, hello there and thanks for reaching out! I understand your concerns and good news that it is possible to get assistance with that. You are able to visit the Xfinity Incentive website and contact that team for assistance. You can call 1-833-269-9036 Monday through Friday from 7:00 AM to 7:00 PM CST, or send a message online. Do you have any other questions or concerns for us? 😀

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user_g0izti

Unused Prepaid Card Expired

XfinityQue

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