2 Messages
unused equipment
Hello, I recently canceled my TV service and the person helping me said nothing about returning equipment. I am now getting a text every week asking to return equipment. How do I stop the texts.
Thanks
2 Messages
Hello, I recently canceled my TV service and the person helping me said nothing about returning equipment. I am now getting a text every week asking to return equipment. How do I stop the texts.
Thanks
XfinityAldrik
Official Employee
•
2.3K Messages
10 hours ago
Thank you for reaching out to us @user_h3zlor! We’re regret to hear the representative did not inform you the rental equipment would need to be returned. Once the rental equipment has been returned, the text alerts should stop. For more information on returning the equipment, we have this really handy article here.
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