Visitor
•
1 Message
Unsure if I have rental equipment to return
Hello,
I cancelled my plan and am not sure if I have rental equipment to return. Nothing I have is branded Xfinity, but when cancelling my plan the rep called out needing to return my rentals. I checked my account and no rented equipment is showing. How can I get this checked? Thanks!
XfinityDemetrise
Official Employee
•
354 Messages
4 hours ago
Hi there @user_0ffoik Thank you so much for reaching out about possible rental equipment. I'll be happy to assist. To get started, please follow the steps below to send a direct message.
How to Send Us a Direct Message:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. A "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
How to: Direct messaging within the forum | Xfinity Community Forum
0
0