2626Jw's profile

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1 Message

Fri, Sep 4, 2020 4:00 PM

Unserviceable address

Help pls!!!!! I moved a couple of months ago and requested that my xfinity services be transferred to a new address. Unfortunately my address is unserviceable. I spoke with a rep and she told me the last time service was in my area was at least 19 yrs ago. She said she would put a service request in but I haven’t heard anything else about it. The service I have now with another company is horrible!!!! Please let me know how I can get services here?!?!

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26.1K Messages

1 y ago


@2626Jw wrote:
Help pls!!!!! I moved a couple of months ago and requested that my xfinity services be transferred to a new address. Unfortunately my address is unserviceable. I spoke with a rep and she told me the last time service was in my area was at least 19 yrs ago. She said she would put a service request in but I haven’t heard anything else about it. The service I have now with another company is horrible!!!! Please let me know how I can get services here?!?!

You're probably stuck with that other company.  If it's been 19 years since Comcast was in the area, there isn't anyway you can get service.  Sorry.

Official Employee

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839 Messages

1 y ago

@2626Jw PM me the service address and I'll look into it for you.

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