4 Messages

Thursday, July 25th, 2024

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Unscheduled maintenance no internet

On Monday I lost internet for what Xfinity is calling scheduled maintenance in my area. I was never informed. Four days later I get the same response from customer service app. It refuses to let me talk with an agent. Calling it customer service is a joke. It repeats the same thing and the outage map displays the same thing. What should my next step be?

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