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Monday, January 29th, 2024 10:25 PM

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unregister third-party modem

I need to unregister a third-party modem I am no longer using. None of the solutions to older messages seem current and none work. Thank you

Expert

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110.1K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.1K Messages

1 year ago

Hi, @user_mritae. I hope you are doing well. I can certainly help you with this request. I ask that you reach out privately, so we can cover the details of your account/equipment. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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