Visitor
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2 Messages
Unprofessional Interaction
An xfinity truck that is laying cable in our area pulled into my driveway. After realizing they are at the wrong location instead of backing out they thought it was a better idea to turn around on my lawn. I find this extremely unprofessional. Who does this?
XfinityBrianH
Official Employee
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2.3K Messages
13 hours ago
2
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EG
Expert
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118.2K Messages
12 hours ago
@user_xrpypw @XfinityBrianH
This is not the Reddit Platform. These are the Comcast Community Help Forums. To send the requested information in a private message via this platform;
• Click "Sign In" if that prompt is visible
• Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person but don't do that.
Instead, type Xfinity Support there. As you are typing a drop-down list appears.
• Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line.
• Type your message in the text area near the bottom of the window
• Press Enter or tap the > icon to send it
[Permission from and credit given to BruceW].
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