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user_3mzwdx
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09/17/2026 3:41 AM

Unlocking the phone to use an additional international SIM card.

I need to install a Ukrainian SIM card on my phone. After installing it, I found out that it is an eSIM, but it doesn’t work. Can I temporarily unlock this phone so I can use it when necessary?

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4 hours ago

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XfinityKassie

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4 hours ago

 

user_3mzwdx Good morning! Thank you for reaching out to our Xfinity Forums Team for assistance with unlocking your phone. Depending on the phone you have, the steps are little different. Here are some instructions for unlocking your phone. Please let us know if you run into any issues. 
 

 

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