Visitor

 • 

1 Message

Sunday, January 18th, 2026 8:14 PM

Unlock devices

I need to have confirmation when the devices are unlocked for <edited for PII> and<edited for PII>

Oldest First
Selected Oldest First

Official Employee

 • 

1.9K Messages

9 hours ago

 

user_vslkg9 Thank you so much for reaching out to us here with your questions! Phones are normally unlocked within 48 hours of the phone being paid off. You can find more information here https://www.xfinity.com/support/articles/eligible-to-unlock-phone.

 

forum icon

New to the Community?

Start Here
// -->