Visitor

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1 Message

Tuesday, May 5th, 2026 6:27 PM

Unlink pods from my closed account

I have cancelled my service and need to have my Xfinity Pods (Serial Numbers: [Edited: "Personal Information"] and [Edited: "Personal Information"]) manually unlinked/deactivated from my closed account so I can sell them.

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Official Employee

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2.7K Messages

1 hour ago

@tsbaity Thank you for giving us the opportunity to unlink your pods from your account via Forums. I would be more than happy to review your account to see what we can do to get this taken card of for you. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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