Trying to unlink my old address and I am getting an error that says I can't unlink my old account because I have to remove automatic payments but the account is canceled.
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Hello,@AShieler thanks for reaching out to us on Xfinity Forums. We have an article here: https://comca.st/3pD9ili that shows how to link, and unlink accounts, which may be helpful! If the steps we are outlining is where you are getting the error for automatic payments, I can look into this for you.
Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”
CCAbbie
Problem Solver
•
1.4K Messages
4 years ago
Hello,@AShieler thanks for reaching out to us on Xfinity Forums. We have an article here: https://comca.st/3pD9ili that shows how to link, and unlink accounts, which may be helpful! If the steps we are outlining is where you are getting the error for automatic payments, I can look into this for you.
Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”
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