Abdul_Abo's profile

Regular Visitor

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2 Messages

Wednesday, December 2nd, 2020 3:00 AM

Closed

Unlimited

I'm trying to upgrade to unlimited Data but it says it's unavailable. can anyone help me?

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Gold Problem Solver

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2.2K Messages

5 years ago


@Abdul_Abo wrote:

I'm trying to upgrade to unlimited Data but it says it's unavailable. can anyone help me?


Have you tried calling and talking to a sales agent, 800-COMCAST or 800-XFINITY?  Or you might go online to the MyXfinity web site and request an agent callback via chat.  The sales agents have access to more options than those offered online.

Expert

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31.9K Messages

5 years ago

@Abdul_Abo 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

Gold Problem Solver

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3.3K Messages

5 years ago

Hi there, Abdul_Abo. Thanks for posting here for support! I would me glad to help you with adding unlimited data, right here. You came to the right place for help! Please send me a PM with your first and last name, I will assist from there.

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  
 
Thanks!
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