Zachhh's profile

New Poster

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1 Message

Monday, December 28th, 2020 7:00 PM

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Unlimited plan

I'm having an issue where I can't upgrade my data plan to the unlimited service, just keeps saying temporarily unavailable.

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Expert

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31.9K Messages

5 years ago

@Zachhh 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

Contributor

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350 Messages

5 years ago

@Zachhh

Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

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