RT18's profile

Regular Visitor

 • 

1 Message

Sat, Nov 28, 2020 10:00 AM

Unlimited Internet Plan Link not working

Trying to upgrade my internet to unlimited with the $30 a month option with my own modem, keep getting

 

" Temporarily unavailable

The product you’re interested in isn’t available for purchase at this time."

 

Can someone help me?

 

Responses

ComcastAmira

Official Employee

 • 

2.3K Messages

7 m ago

Hello @RT18, thanks for reaching out to us on our Forums page. We appreciate you being a customer with us and for your interest in getting Unlimited Data added to your account. I do apologize for you not being able to complete these changes online on your end, we aware of this issue and working on correcting it. I would be more than happy to assist you with adding it to your account and any other service needs as well. 

 

I see you have already sent us a private message and we will respond promptly. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

 • 

2.5K Messages

6 m ago

It was a pleasure helping you out,  RT18.Take care and have a happy holiday and safe new year!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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