1 Message
Unlimited Internet Data
I want to add Unlimited internet Data to my existing account. Unfortunately, I’m so disgusted with your online service that doesn’t work just gives you the run around. Is very disappointing.
1 Message
I want to add Unlimited internet Data to my existing account. Unfortunately, I’m so disgusted with your online service that doesn’t work just gives you the run around. Is very disappointing.
XfinityEricB
Official Employee
•
2.2K Messages
5 months ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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