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Thursday, November 28th, 2024 5:23 PM

Unlimited Internet Data

I want to add Unlimited internet Data to my existing account. Unfortunately, I’m so disgusted with your online service that doesn’t work just gives you the run around. Is very disappointing. 

Official Employee

 • 

2.2K Messages

5 months ago

 

user_0xi21y Thanks for reaching out to us today for help with adding unlimited data to your account. I can certainly assist with getting it added for you. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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