user_70z7a3 have you already signed into www.Xfinity.com to change your plan? Once logged in select "Change Plan" to edit your subscription. If for some reason you can't remove unlimited data please let us know.
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Thanks for trying and for letting us know. Send us a direct message, so we can take a closer look at your account and help with removing unlimited data.
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I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityKei
Official Employee
•
1.5K Messages
2 days ago
@user_70z7a3 Our team can help. Is this for your internet or your mobile account?
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