1 Message

Fri, Jun 11, 2021 3:42 AM

Unlimited Data

I'm trying to enroll in unlimited data, but I keep getting an error saying it is temporarily unavailable.

This post was escalated on June 11, 2021 by Again


Official Employee


101 Messages

5 d ago

Thank you for taking the time to reach out to us in our community's forum with your experience. You've come to the right place. I can help you upgrade your plan data plan to unlimited. So I can review your account with you, could you please send me a "private chat" with your full name and address? To send me a private chat, please click on the "chat" icon, then next, click the pen/pad, and then Xfinity Support. Thank you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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