U

Visitor

 • 

1 Message

Fri, May 14, 2021 3:47 PM

Unlimited Data

Hi, I'd like to add unlimited data to my plan.  The link on the website for this does not work and states that the option is temporarily unavailable.  

Thanks

This post was escalated on May 14, 2021 by Again

Responses

EG

Expert

 • 

87.1K Messages

1 m ago

Concern moved here for greater exposure to actual Comcast employees. 

Official Employee

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118 Messages

1 m ago

Hello @user_c85e62 I'm so sorry to hear that you're having a difficult time trying to add Unlimited Data to your existing plan, but I'd be happy to assist you with this. Please send us a Live Chat with your first and last name as well as your service address so we can assist. 
 
To send a Live Chat, click the Peer to Peer chat icon at the top right of the page and enter Xfinity Support in the "To" section of the chat.

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