dlxfin's profile

Regular Visitor

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2 Messages

Wednesday, December 16th, 2020 9:00 AM

Closed

Unlimited Data with own modem

Hi, 

 

I am trying to add unlimited data to my account, but getting "Temporarily Unavailable" message.  Please help!

 

Thanks in advance

 

EDIT:

Adding XXX as it appears that you were able to help others on the forum with the same issue.  Thanks!!

 

re-EDIT: removed the link to the Comcast personnel.  Still need help please!

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Expert

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31.9K Messages

5 years ago

@dlxfin 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

Regular Visitor

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2 Messages

5 years ago

Fixed my original post.

 

I still need help with getting unlimited data ... 

Expert

 • 

31.9K Messages

5 years ago


@dlxfin wrote:

Fixed my original post.

 

I still need help with getting unlimited data ... 


Be patient.  It was just escalated.  An OE will be along to help you.

Official Employee

 • 

1.8K Messages

5 years ago

I apologize we have not resolved this yet. If you can send a new private message with your account information we can get you unlimited data. I don't see another private message, but I look forward to your reply. 

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