Unlimited Data Unavailable

Need to get help getting unlimited data on my plan. Keep getting the "Unavailable" like everyone else.

Responses

Again

Expert

•

25.8K Messages

6 m ago

@Beau26

Your issue has been escalated to the Comcast Corporate Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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0

ComcastAmir

Official Employee

•

6.3K Messages

6 m ago

Hi Beau26, thank you for reaching out to us here with this request. I am happy to get this feature added for you, to continue please send me a private message with your full name and street address by clicking on my name (ComcastAmir) and then click "Send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution. tick

0

Customer Service

Beau26

Unlimited Data Unavailable

Responses

Again

ComcastAmir

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