Beau26's profile

New Poster

 • 

1 Message

Thu, Dec 24, 2020 7:00 AM

Unlimited Data Unavailable

Need to get help getting unlimited data on my plan.  Keep getting the "Unavailable" like everyone else.

Responses

Again

Expert

 • 

25.8K Messages

6 m ago

@Beau26 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick
ComcastAmir

Official Employee

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6.3K Messages

6 m ago

Hi Beau26, thank you for reaching out to us here with this request. I am happy to get this feature added for you, to continue please send me a private message with your full name and street address by clicking on my name (ComcastAmir) and then click "Send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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