csh1219's profile

New Poster

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1 Message

Mon, Jan 25, 2021 5:00 AM

Unlimited data Temporarily Unavailable

When I try to upgrade to unlimited data for internet, it tells me it’s Temporarily Unavailable. Please Help me, I really want to upgrade!

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Expert

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25.4K Messages

3 m ago

@csh1219 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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ComcastAmir

Official Employee

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6.3K Messages

3 m ago

Hello csh1219, thank you for reaching out to us here with this concern. I am more than happy to help you with getting unlimited data added to your account. With everyone working and going to school from home more having this feature could be a BIG! PLUS! For further assistance in adding the unlimited data feature please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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