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Skwirlpower
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Saturday, January 23rd, 2021 7:00 AM

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Unlimited data temporarily unavailable

I’m going over my data plan now that I’m stuck inside. The emails xfinity sends say I can get unlimited data for 30/mo with my own router, but the website says this plan is temporarily unavailable. I see in other forum topics that you guys can help me. So, help!

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4 years ago

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31.9K Messages

4 years ago

@Skwirlpower 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

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CCMorgan

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3.3K Messages

4 years ago

Good afternoon, Skwirlpower. You came to the right place for help! We can assist with adding unlimited data to your account. To get started, please send me a PM with your first and last name. That way we can go from there.

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!

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