NJRomero's profile
NJRomero
1st Topic

Regular Visitor

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1 Message

Tue, Dec 22, 2020 11:00 PM

Unlimited data temporarily unavailable


I am attempting to add the option for unlimited data to my Internet plan and I'm being redirected to a site stating that it is "Temporarily Unavailable."

I've seen multiple threads with other users having the same exact issue.

Can I be put in contact with someone that can add this to my account.

Thank You

Question

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Updated 

6 m ago

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Expert

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25.8K Messages

6 m ago

@NJRomero 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

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ComcastMartin

Official Employee

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2.4K Messages

6 m ago

@NJRomero, 

 

Thank you so much for hanging in their with us! Our team would love to help out in regards to adding the Unlimited Data to your current service. Can you please private message me your full name and service address? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

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