Regular Visitor
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2 Messages
Unlimited Data Temporarily Unavailable
Same issue as many others, can't add Unlimited Data via https://www.xfinity.com/buy/plan/checkout/XFINUDAT.
Help please.
Regular Visitor
•
2 Messages
Same issue as many others, can't add Unlimited Data via https://www.xfinity.com/buy/plan/checkout/XFINUDAT.
Help please.
Again
Expert
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26.8K Messages
1 y ago
@gzbd
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XfinityMichaelC
Official Employee
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3K Messages
1 y ago
Greetings, @gzbd! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are running into when trying to add the unlimited data plan to your account. We can certainly get that resolved for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
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gzbd
Regular Visitor
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2 Messages
1 y ago
Thanks for your help @ComcastMichael . To summarize for anyone else who might read this thread:
* I already rent a modem from Xfinity.
* Ordering Unlimited Data will not work in my case.
* Ordering xFi Complete -- which includes unlimited data -- did work.
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XfinityMorgan
Official Employee
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3K Messages
1 y ago
Awesome! Thank you for the update, gzbd. I am glad to hear xFi Complete worked out for you. Take care!
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