tmills058's profile

New Poster

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1 Message

Mon, Dec 28, 2020 1:00 PM

Unlimited data - Temporarily Unavailabe

Can someone help with this? I'm trying to sign up for the unlimited data option but keep getting the above message. Thanks.

Responses

Again

Expert

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25.5K Messages

4 m ago

@tmills058 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick
ComcastChe

Official Employee

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6.1K Messages

4 m ago

Hi @tmills058! Of course, we can help get Unlimited Data added o your account. Can you send a private message? To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name and address. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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