Skip to main content

    Support

    Offers

rameyrat's profile
rameyrat
20th Anniversary celebration
1st Topic

New Poster

 • 

1 Message

Tuesday, November 17th, 2020 9:00 AM

Closed

Unlimited Data Sign-up

I keep getting an error message when trying to sign up for unlimited internet. I had this on my account last month, but then upgraded my speed. Now, to my surprise,  I no longer have unlimited data on my account and I'm going over the limit. Please help!

Question

 • 

Updated 

5 years ago

298

2

0

0

This conversation is no longer open for comments or replies and is no longer visible to community members.

Again

Expert

 • 

31.9K Messages

5 years ago

@rameyrat 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

0

0

CCMorgan

Gold Problem Solver

 • 

3.3K Messages

5 years ago

Hi there, rameyrat. Oh no! That is definitely not a great surprise. You came to the right place for getting help with added unlimited data back on. Please send me a PM with your first and last name, I will help from there. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!

0

0

forum icon

New to the Community?

Start Here