Unlimited Data Plan Unavailable

I have been trying to add the unlimited data plan to my current service, but I either get an error or a message saying the option is currently unavailable. I have tried calling and through a online chat but haven't had any luck in solving this issue.

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Expert

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32.8K Messages

5 years ago

@fernandez_ajm

Your issue has been escalated to the Comcast Corporate Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

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CCTambrey

Gold Problem Solver

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3.4K Messages

5 years ago

Hello, @fernandez_ajm! Welcome to the Xfinity Forums.

I'm sorry to hear our website isn't working for you but I would love to take a look and help you get unlimited added to your plan. Please send me a private message with your first and last name, as well as your service address so I can assist.

To send a private message, click my name "ComcastTambrey", then click "send a message".

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Customer Service

fernandez_ajm

Unlimited Data Plan Unavailable

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CCTambrey

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