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softinio
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17 Messages

Sunday, January 3rd, 2021 10:00 PM

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Unlimited Data Plan Temporarily Unavailable

I am attempting to add the option for unlimited data to my Internet plan ($30 with my own equipment) and I'm being redirected to a site stating that it is "Temporarily Unavailable."

 

I've seen multiple threads with other users having the same exact issue.

 

Can someone help me with getting this done.

 

Thank you so much for all help. 

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Updated 

4 years ago

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31.9K Messages

4 years ago

@softinio 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

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softinio

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17 Messages

4 years ago

Sorry to chase but any news on this matter? Any better way for me to resolve this matter? 

 

 

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softinio

Frequent Visitor

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17 Messages

4 years ago

I gave up waiting and contacted CS directly to resolve this matter. I suggest anyone else having this issue to skip using these forums and do that for better more timely solution.

 

Thanks.

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