fenix08's profile
fenix08
1st Topic

Regular Visitor

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1 Message

Tue, Dec 1, 2020 10:00 AM

Unlimited data plan "Temporarily unavailable"

Trying to sign up for unlimited using https://www.xfinity.com/buy/plan/checkout/XFINUDAT. 

The page only reads "Temporarily unavailable The product you’re interested in isn’t available for purchase at this time".

Question

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Updated 

7 m ago

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Expert

 • 

25.8K Messages

7 m ago

@fenix08 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

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ComcastMichael

Official Employee

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2.9K Messages

7 m ago

Greetings, @fenix08! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are running into when trying to get the unlimited data plan ordered to your account. We can certainly assist you with that. Can you please send a PM with your first and last name so we may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

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ComcastMichael

Official Employee

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2.9K Messages

7 m ago

I'm glad we were able to assist you in getting the unlimited data added to your account, @fenix08! If you ever need further assistance don't hesitate to reach out to us!

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