RailsRoyale's profile

Regular Visitor

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7 Messages

Tue, Nov 17, 2020 8:00 PM

Unlimited Data Plan Temporarily Unavailable?

I'm trying to add the unlimited data plan to my current internet service but I get redirected to a page that says "Temporarily Unavailable"? Is there a way to get someone to add this to my plan directly?

 

Thanks

Responses

ComcastAmira

Official Employee

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2.3K Messages

7 m ago

Hello @RailsRoyale, thanks for reaching out to us on Forums. We appreciate you being a customer with us and I am sorry about the troubles you're running into with trying to add Unlimited Data to your account online. This is a known issue we're working on correcting and we appreciate your patience around this in the meantime. I can definitely get it added to your account for you and assist you with any other service needs as well. Can you please send me a Private Message including your first and last name as it appears on the account?

 

To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".

Official Employee

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2.5K Messages

7 m ago

We're glad everything was taken care of, RailsRoyale! Feel free to create a new post if you need additional support down the road. 

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