ewalters47's profile

Regular Visitor

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1 Message

Mon, Sep 28, 2020 4:00 PM

Unlimited Data Plan - Temporarily Unavailable

Hello,

 

I am trying to add the unlimited data plan from https://www.xfinity.com/buy/plan/checkout/XFINUDAT and it keeps saying that it's temporarily unavailable. Any help would be much appreciated.

 

Thanks,
Ethan

Responses

Regular Visitor

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2 Messages

10 m ago

Having similiar issues. Trying to upgrade to unlimited data plan, but recieving the "Temporarily Unavailable error.

Again

Expert

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26.1K Messages

10 m ago

@ewalters47 

@curtney 

 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

Regular Visitor

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2 Messages

10 m ago

I am also interested in getting unlimited data - can you assist? Thanks

XfinityAmira

Official Employee

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2.4K Messages

10 m ago

Hello All! Thanks for reaching out to us on our forums page. I am sorry to hear about the troubles you're experiencing when trying to add Unlimited Data to your account. I would love to further look into why that may be occurring as well as, assist you in getting it added to your account.

 

Can you please send me a Private Message including your first and last name as it appears on the account? 

 

To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 

Regular Visitor

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2 Messages

10 m ago

Hi, I was in the middle of uprading to the Unlimited Data Plan with comcast employee yesterday, but I have not heard any response yet. I am still interest in upgrading to the Unlimited Data Plan and would apppreciate any assistance. Thanks so much.

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